"Alison Howland, is an eloquent and dynamic source, consultant and speaker, who willingly shares her insight and knowledge of the spa industry. Her cutting edge strategies, are beneficial to spa owners, directors and professionals who are wanting to obtain the much needed skills for success in their business. It has been a pleasure to work with her on several projects within the spa industry!"
Denise R. Fuller
Founder of the National Aesthetic Spa Network
**Former Editor Les Nouvelles Esthetique and Spa
"The professional services of Alison Howland and Spa Success contributed to the implementation of many changes in our Spa/Fitness department. Our residents expect the best and the assessment of the spa experience, guest touch points and systems as well as the enhancement of staff/management interaction contributed to the overall satisfaction of our residents and their high-level expectations."
Frenchman's Creek Beach & Country Club
Palm Beach Gardens, FL
"Alison Howland is a terrific Consultant who deserves the reputation she has earned. Her knowledge, commitment, and passion for the spa industry is unparalleled. She is well rounded, understands the manufacturer, sales and marketing, and the operational aspect of the spa business. She appreciates the importance of the “spa experience” and a healthy bottom line. She truly delivers excellence. "
V.P. of Sales
"After years of managing spas around the world, I’m convinced that the key to success is learning how to connect psychologically not only with your customers, but with your employees. Eric has a keen understanding of the unique complexities of managing a diverse team of employees. His lessons are invaluable for anyone interested in building a strong, close-knit team of engaged associates.”
Group Director of Spa
Mandarin Oriental Hotel Group